“Sustainable development is the pathway to the future we want for all. It offers a framework to generate economic growth, achieve social responsibility status, exercise environmental stewardship, and strengthen governance.”
Ban Ki-Moon, United Nations Secretary-General
As sustainable tourism is gaining a greater pace and attention than ever before, environmentally-conscious hotels are developing their sustainable programs, seeing greater results, and improved guest reputation. However, there is so much more that needs to be done in the areas of talent retention and development.
Everyone has something unique to offer: finesse, detailed-oriented, great at problem-solving, or cooking the best breakfast. We are all unique and beautiful in our own way. What unites us at LSW Hotel is the passion to serve our guests. The ability to please and satisfy the most discerning guests is fascinating quality.
The best service is easy to achieve and receive if your hotel staff is happy and respected. The passionate hoteliers live and breathe with making the guests feel welcomed. I am confident that we all agree on the fact that welcoming guests back is the happiest and most rewarding moment.
As previously said, it is easy to make the guests happy. The question is how we can make our hotel staff happy and make them feel fulsome and develop them into better and greater hoteliers. The hotel management should try harder to find the right approach and get to know their teams better by empowering each employee and instilling trust and confidence in them. Training at LSW Hotels to play a key role to outsmart the competition and maintain consistency for the long-term.
It is time to demonstrate and execute the best customer service to our guests and sustain our lifestyle in the most intelligent way. Connecting hotels with the local community, pushing forward, and raising the bar in the most sustainable way, in the same way as the LSW Hotel.